Upgrade to Office 2013

If you are a Windows user and are still using Office 2010, it may be time to move up to the latest version of Microsoft Office (e.g. Outlook, Word, Excel, PowerPoint, etc.)  Office 2013 has been available for over a … Continued

0365 Junk Email FAQs

1) How to block a sender’s domain Microsoft has removed the feature to easily block a domain from the junk email menu Steps on how to block a domain and why Microsoft made that change are available here: http://support.microsoft.com/kb/980552 2) … Continued

Using the Phone and Voice Mail System

Additional Resources Phone User Guide Office 365 Voice Access Command Reference Office 365 Touchtone and Voice Access Guides Xpressions User Guide Client Applications Telephone Video Tutorial These are quick video clips to demonstrate how to use your phone. Telephone Quick … Continued

Office 365 FAQs

Office 365 or O365 is a hosted service from Microsoft that provides collaborative applications like email, voice-mail and SharePoint.  More information can be found at: http://office.microsoft.com/en-001/academic/ General How do we currently provide email, voice-mail and SharePoint? Why is the District moving … Continued

ITS Semester Start Quick Tips

Computer Support & Software Available for Faculty & Staff ITS HelpCenter The ITS Helpcenter is a centralized helpdesk for all your computer, telephone, network, email, web services and Audio Visual – related questions and repairs. Submit work orders online anytime … Continued

Google Forms for Surveys and Quizzes

As many of you know we implemented Google Apps for Education in October 2008.  This provided all our students with @my.smccd.edu email addresses. What many of you may not know is Google Apps for Education does far more than just … Continued

Email FAQs

Last updated January 2010   SECURITY Q:  I received a message from “System Administrator” saying that a message I wrote never got to a recipient.  I know I didn’t write that message, has someone taken control of my mailbox? A:  … Continued