Tutorials Posts

This web page contains all posts from the Information Technology Services (ITS) blog that have been tagged as "Tutorials" from all users.


Mitel Desk Phone Quick Reference Guide


Introducing Our New ITS Purchasing Form


Introducing Our New ITS Purchasing Form

Introducing Our New ITS Purchasing Form: Streamlining Our Procurement Process!


We are excited to introduce a significant enhancement to our procurement process that will make acquiring new software/applications resources faster, more efficient, and more transparent than ever before. Acquiring new software and applications should be a straightforward, user-friendly, and well-documented procedure. That’s why our procurement team has invested time and effort into developing this new…

Moving Your Mitel Desk Phone


Please do not move your Mitel desk phone yourself. If a campus phone is moved without the knowledge of ITS, the location data provided to 911 first responders will be inaccurate, potentially resulting in a life safety issue. Reach out to ITS by opening an online support ticket, emailing helpcenter@smccd.edu, or calling the ITS Helpdesk…

Step-by-Step: Adding OneLogin Protect as a Security Factor


1. While being signed into the OneLogin portal, click on your username and then click Profile 2. Click on Security Factors 3. Click on Add Factor 4. Click on OneLogin Protect 5. Download “OneLogin Protect” from your phone’s app store, then click on Activate in your browser. Note: A QR code will appear on your…

Adding a Custom Link to Your Course Navigation in Canvas


Copying Panopto Videos Between Semesters in Canvas


Did you record or upload an amazing lecture video using Panopto during a previous semester that you’d like to reference in your current Canvas course? Learn about a couple methods to share Panopto videos between different Canvas courses, and also how to get support from Panopto if you ever need it. Access Flex Day Session…

How to sign a PDF using your SMCCD Digital Signature


Step 1: Create a Digital ID Step 2: Sign a Document Congratulations! You have successfully set up digital signatures in Adobe Acrobat DC and used them to sign a document. How to add signature block to PDF​

Zoom FAQ: Troubleshooting Blank, Grey, or Black Screen During Video Playback While Screen Sharing


Zoom’s “Share Screen” feature is an important tool when teaching online or hybrid courses. However, when it comes to screen sharing video content, the results may not be as expected. A common problem when sharing video content, is that the video will not playback once screen sharing is turned on in Zoom. You may see…

Campus WiFi Access Instructions


This instruction will guide you through connecting to the FacStaff and SMCCCD_Public SSID WiFi networks.  FacStaff Click the following link for the device you are connecting: Android iPad/iPhone Mac Devices Windows Devices Android Go to the Wi-Fi setting and click the “FacStaff”  Under the “Identity”, put your username (eg. jdoe) and password. Then click “CA…