Tutorials Posts

This web page contains all posts from the Information Technology Services (ITS) blog that have been tagged as "Tutorials" from all users.


Introducing Our New ITS Purchasing Form


Introducing Our New ITS Purchasing Form

Introducing Our New ITS Purchasing Form: Streamlining Our Procurement Process!


We are excited to introduce a significant enhancement to our procurement process that will make acquiring new software/applications resources faster, more efficient, and more transparent than ever before. Acquiring new software and applications should be a straightforward, user-friendly, and well-documented procedure. That’s why our procurement team has invested time and effort into developing this new…

Moving Your SMCCD Telephone (VoIP phone)


Please do not move your SMCCD telephone yourself. If a campus phone is moved without the knowledge of ITS, the location data provided to 911 first responders will be inaccurate, potentially resulting in a life safety issue. Reach out to ITS by opening an online support ticket, emailing helpcenter@smccd.edu, or calling the ITS Helpdesk at…

Step-by-Step: Adding OneLogin Protect as a Security Factor


1. While being signed into the OneLogin portal, click on your username and then click Profile 2. Click on Security Factors 3. Click on Add Factor 4. Click on OneLogin Protect 5. Download “OneLogin Protect” from your phone’s app store, then click on Activate in your browser. Note: A QR code will appear on your…

Adding a Custom Link to Your Course Navigation in Canvas


Copying Panopto Videos Between Semesters in Canvas


Did you record or upload an amazing lecture video using Panopto during a previous semester that you’d like to reference in your current Canvas course? Learn about a couple methods to share Panopto videos between different Canvas courses, and also how to get support from Panopto if you ever need it. Access Flex Day Session…

How to sign a PDF using your SMCCD Digital Signature


Step 1: Create a Digital ID Step 2: Sign a Document Congratulations! You have successfully set up digital signatures in Adobe Acrobat DC and used them to sign a document. How to add signature block to PDF​

Campus WiFi Access Instructions


This instruction will guide you through connecting to the FacStaff and SMCCCD_Public SSID WiFi networks.  FacStaff Click the following link for the device you are connecting: Android iPad/iPhone Mac Devices Windows Devices Android Go to the Wi-Fi setting and click the “FacStaff”  Under the “Identity”, put your username (eg. jdoe) and password. Then click “CA…

How to Remove Your Email Account


iOS Mail App Step 1. Open the ‘Settings‘ app on your iPhone. Step 2. Scroll through the settings menu and tap on the ‘Mail‘ option. Step 3. In the mail settings, tap on the ‘Accounts‘ option. Step 4. Tap on the account you want to remove. Step 5. Tap on the ‘Delete Account‘ option to…

Mandatory 10-digit dialing


On 10/24/2021 there was a Mandatory 10-digit dialing change in 82 area codes nationwide. Callers are now required to dial 10 digits when making within the area codes listed on PDF. With our Mitel phone system, desktop phone users are now required to dial 1+Area code+Phone number when making calls within the 650 area code, this includes…