Take advantage of our open enrollment leadership training series - the perfect way
to upskill individual leaders or small teams simply and affordably!
Here's what recent participants are saying...
"Came away with great ideas to motivate employees."
"awesome & excellent"
"Loved the interaction."
Join us for our open enrollment leadership series! Call 650-574-6137 or email email@example.com
to register. Listed pricing is for open enrollment classes only.
Leading & Motivating Effective Teams ($99 per person)
Date: September 25 (9:00 - 11:30 AM)
Do your employees work because they have to or because they want to? As the leader
of a team, you have control over how your team feels and how they perform. In this
workshop you will learn the mindset and strategies needed to create healthy, happy
and productive teams no matter what’s going on within the organization.
Project Management Fundamentals ($99 per person)
Date: October 8 (9:00 - 11:30 AM)
Project management is a critical skill to learn for professionals in all types of
industries. In addition to “regular” job duties, managers, supervisors and team leaders
are often expected to take on extra assignments – and to get that additional job done
well, on budget, and on time. This highly interactive workshop introduces the nuts
and bolts of project management. You will learn what project management means, the
steps required to complete projects on time and on budget, techniques and tools for
planning and tracking your project, and methods to keep the team focused and motivated.
Customer Service Matters ($99 per person)
Date: October 23 (9:00 - 11:30 AM)
We all appreciate receiving amazing customer service, but in today’s busy work environment
it is easy to let customer service become an afterthought instead of an opportunity
to bring your personal and organizational brand to life. This workshop will focus
on key elements of customer service, allowing everyone to sharpen their soft skills
when serving both internal and external customers. You will learn what constitutes
superior customer service, why it's important, key touchpoints of superior customer
service, and how to build the vocabulary and behaviors of superior customer service.
Effective Communication ($99 per person)
Date: November 6 (9:00 - 11:30 AM)
Communication training is one of the most requested trainings from company leaders
because it impacts every facet of organizational culture, including whether people
stay with or leave their jobs or supervisors. In this workshop you will learn guiding
principles followed by great communicators, strategies to become an effective listener,
the importance of emotional intelligence in communication, and how to develop positive
speaking habits in daily communication.
Difficult Conversations & Conflict Resolution ($99 per person)
Date: November 19 (9:00 - 11:30 AM)
With the volume of interactions in any given day, it's reasonable to expect that some of them will be difficult. This workshop will give you the tools needed to manage difficult conversations and get the best results possible out of them. You will learn to identify key tools to help prepare for difficult conversations, frameworks for how to have difficult conversations, and strategies for resolving conflict.
Public Speaking & Presentation Skills ($99 per person)
Date: December 3 (9:00 - 11:30 AM)
One of the greatest fears people have is fear of public speaking. Yet public speaking remains an essential soft skill that can advance your career, further your objectives, and help you communicate effectively with key stakeholders. This workshop will focus on the essentials of public speaking and how to transition from fear to confidence, the three key elements of effective presentations, and the three V's of communication.
All workshops held at College of San Mateo. Register: 650-574-6137 | firstname.lastname@example.org
Training is provided by CCCE's Jackie Welch, Certified Coach, Facilitator and Trainer. Jackie has a diverse leadership background with 25+ years of corporate experience driving business results, embracing culture change, and working in collaboration with other teams to deliver exceptional customer satisfaction.
In this interactive 2-hour workshop, supervisors and managers will learn how to identify, address, and prevent sexual harassment and discrimination. They will learn how to respond to complaints, discourage abusive conduct, and avoid personal and company liability. After completing this course, participants will be able to:
Fall 2019 Date: TBA (1 - 3 PM) at College of San Mateo. $49.
Register: 650-574-6137 | email@example.com