Student Email Password Recovery

1.  Log in to WebSMART: https://websmart.smccd.edu/

Websmart Login page




2. Click on the My.Smccd.edu Email link at bottom below My Profile
example



3. Click the Reset Password button to generate a new password.

Copy or write down your new default password.


example

 

1. Go to https://reset.smccd.edu and enter the required information

A form for required information to reset the student email password

 

2. Check the verification code on your mobile/cell phone

If the information provided is correct, you will shortly receive a text message to your mobile phone with 5 digits Verification Code.

  1. The verification code is only valid for 10 minutes
  2. If you have not received the verification code within 5 minutes, you can click the “Resend code” link to get a new code send to you again.

A verification text message mobile screen shot

 3. Enter the verification code

 A form to enter Verification Code to submit to reset the student email password

 

4. Enter a new password

After you verify with the verification code, you will get to the page for entering a new password and confirm password

  1. The new password must be at least 8 characters long
  2. Must not contain any of these symbols –  \ ‘ “ <   (backslash, single quote, double quote, less than)
  3. You can't use a space at the beginning or end of your password, but spaces inside the password are fine.

A form for new password for student email


5. Password successfully changed

After you submitted a valid password, you will get a successful message page with a login button linked to your email login page.

Success message screen after password reset and login link to student email

1. Go to https://reset.smccd.edu/forgotid and enter the required information

  1. Last term awarded with any grade including "W"
  2. Date of Birth
  3. Registered Mobile/Cell Phone number in WebSmart contact information
  4. reCaptcha to prove that you are not a robot

A form for required information to reset the student email password


 

2. Check the verification code on your mobile/cell phone

If the information provided is correct, you will shortly receive a text message to your mobile phone with 5 digits Verification Code and your username.

  1. The verification code only valid for 10 minutes
  2. If you have not received the verification code within 5 minutes, you can click the “Resend code” link to get a new code send to you again.

A text message with verification code and username


 

3. Enter the verification code

 A form to enter Verification Code to submit to reset the student email password


 

4. Enter a new password

After you verify with the verification code, you will get to the page for entering a new password and confirm password

  1. The new password must be at least 8 characters long
  2. Must not contain any of these symbols –  \ ‘ “ <   (backslash, single quote, double quote, less than)
  3. You can't use a space at the beginning or end of your password, but spaces inside the password are fine.

A form for new password for student email


5. Password successfully changed

After you submitted a valid password, you will get a successful message page with a login button linked to your email login page.

Success message screen after password reset and login link to student email