Frequently Asked Questions Q-1. Where can I find my username? Your Username and G-number are sent along with the Welcome email to your personal email address. If you could not find the Welcome email, visit Forgot Username page. Q-2. I do not know my password. How can I reset? You can reset it by clicking the Forgot Password link on the mySMCCD portal login page. For more information, visit Reset Password tutorial page. Q-3. I don't have a student email yet. Can I still log in? Yes, you can log in before you receive a student email (@my.smccd.edu) account. The student email account is no longer needed to reset your password. Q-4. My Account is Locked, how do I unlock my account? You can unlock your account by resetting your password. A successful password reset will unlock your account.