Frequently Asked Questions

  • Your Username and G-number are sent along with the Welcome email to your personal email address.
  • If you could not find the Welcome email, visit Forgot Username page.
  • If you last attended prior to the spring of 2016 you will not be able to access WebSMART. Submitting a new application will reactivate your account, you will be receiving a welcome letter once your application is processed. If you don't have access to WebSMART and are seeking a transcript please review the Transcript Request Page.

You can reset it by clicking the Forgot Password link on the mySMCCD portal login page. For more information, visit Reset Password tutorial page.

Yes, you can log in before you receive a student email ( account. The student email account is no longer needed to reset your password.
 You can unlock your account by resetting your password. A successful password reset will unlock your account.