Forgot Username

Here are three options to help you find or recover your student Username for the mySMCCD Portal.

Note: If you are faculty or staff, your username is the first part of district email address (without and password is the same password to login to your email. To reset your password, please contact your dean or IT Help Center to reset your password.


Option 1: Find Username in Welcome Letter

You can find your username in the Welcome letter sent from your college to your personal email address that you used for your college application. The Welcome letter includes your Username and Student ID (for example: G12345678).

Welcome email highlighting the username location


Option 2: Lookup Username with Gnumber or personal email address and DOB

If you cannot find the Welcome letter, you can look up your Username with Forgot Username lookup. You will need to provide your personal email or Student ID and your date of birth.


Forgot Username Lookup Application screen


Option 3: Contact mySMCCD Portal Login Support

If you could not find your username using Forgot Username Lookup, contact mySMCCD Portal Login Support for further assistance.


Option 4: Contact Admissions and Records Office

If any of the options above works for you, please contact the Admissions and Records Office at your college to find out your Student ID and Username.

Please note that students must present a valid photo ID at the Admissions and Records office.

College Location Email Phone Number
Skyline Building 19, Room 19-106 Contact us Online (650) 738-4251
College of San Mateo College Center Building 10, Room 360 (650) 574-6165
Cañada Building 9, 1st Floor (650) 306-3226